Synesis IT is reputed for providing Large Scale Government to Government, Government to Citizen, Government to Business e-Governance Solutions, Call Center Services and Mobile Health Solutions like telemedicine Service or e-Health. The telemedicine is the use of Information and Communication Technologies (ICT) for health and it is defined as the ability to seek, find, understand and appraise health information from electronic sources and apply knowledge gained to addressing or solving a health problem.

As the country is struggling to fight off a coronavirus outbreak with a shortage of protective gear, BSMMU has taken initiative to introduce a telemedicine service. This platform will serve the citizens via a phone hotline where everyone in the country can get advice from 200 specialists.

The facilities will be like those of ridesharing firms-a doctor will be available to answer a patient's call and will resolve the queries regarding health remotely. Synesis IT has founded a strong and responsive telemedicine strategy for delivering high quality and effective services for supporting BSMMU and making it successful for contributing during this pandemic and in the sustainable development goals (SDG) for Bangladesh.