Project
Bhokta Batayon 16121: Helpline for Consumers’ Right Protection
Client
Directorate of National Consumer Rights Protection (DNCRP)
For monitoring, preserving and analyzing the biometric SIM verification process of all mobile operators in Bangladesh,government has implemented CBVMP. It is one of nationally important platform of Bangladesh. CBVMP also controls subscriber’s maximum SIM purchase limit. CBVMP recognized Globally as the most important Identical Solution.
FEATURES
- The Automatic Call Distribution (ACD)
- Complain Management System (CMS)
- Customer Relationship Management (CRM)
- Trouble Ticketing System (TTS)
- SMS Alert
- Mobile App integration
- Integrated Quality Management Service
