Project

NESCO Contact Center- Power Related Complaint Management Center

Client

Northern Electricity Supply Company Limited

The Northern Electricity Supply Company (NESCO), with the support of Synesis IT, has established a new contact center to serve the residents of Rajshahi and Rangpur better. This innovative solution allows individuals to easily access information and voice concerns about their electricity and power supply. With this dedicated resource in place, NESCO is committed to ensuring that its customers receive the highest quality service possible.

Comprehensive

Complaint Management
& Reporting System

Connections

Connected with
50 Zonal Offices

Area

Covers 2 Divisions
with 16 Districts

Citizen

Covers all Citizen
of Rajshashi and
Rangpur Divisions

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