Managed Service


Synesis IT implies its people, process and technological tools to extend the managed services maximum and secure a healthy IT infrastructure. With the promise of 24/7 dedicated services, we ensure the availability and top performance of your IT infrastructure as per your need. Our skilled professionals, best-in-class service and state-of-the-art technology offers you to tailor your need with us in a full customized and unique manner.

Our managed services include: 

Network Management System

Nowadays networks create a crucial significance in connecting business applications with customers, partners, and employees. Without access to applications, businesses cannot function as per any individuals need. Most of the enterprises now aspires a robust and secure network to drive collaboration, keep data secure, and remain firm. Synesis IT`s network administration services ensure that all your business applications stay available all the time.  Through this service, we help clients reshape their network infrastructure to cope with recent trends while also improving performance and optimizing costs. Services include:

§  Network Optimization services

§  Software defined network services

§  Network Security services

§  Unified Communication and Collaboration services

Database Management

In this Era, Database management has a lot to do to secure a hassle free and technologically advanced IT support. Day by day enterprises are continuously facing outgrowing challenges to manage complex and heavy data portfolio to support long run business goal and its extra-ordinary service performance. Synesis IT has been magnificently managing database of a lot of government and non-government organization successfully. We have professional expertise at Oracle, Microsoft, SQL server, My SQL and other unique database administrator technologies. Our unique set of integrated IT optimization methods helps us to innovate you with differentiated database management system.

We understand the need of organization`s diversified service framework. Synesis IT has designed a perfect combination of three models of Database support:

§  Remote Database Monitoring service: Database Incident monitoring and basic change management with customizable coverage hours.

§  Managed Services:  Fully managed database services.

§  Build & Design Services: Design, build and architecture services for project needs and Remote database monitoring as a service.

§  Database monitoring and maintenance, flexible resource models, self-healing and incident reduction frameworks, and wide (24x7, 16x7, 16x5) coverage from multiple delivery centers across the world, depending on the business context. 

Some of our expertise areas are-

§  Remote database monitoring as a service

Database monitoring and maintenance, flexible resource models, self-healing and incident reduction frameworks, and wide (24x7, 16x7, 16x5) coverage from multiple delivery centers across the world, depending on the business context.

§  ERP database administration

Design and engineering services, ERP/database monitoring and maintenance, fusion middleware integration and support, database and application clones, patching, third-party bolt-on integration, and support.

§  Specialized database services

Database assessments, data center migration, consolidation, database upgrades and cross-RDBMS migrations, database/data recovery design and implementation, archival and data purging strategy, high-availability implementation, platform migrations, performance and security assessment, and cloud migration.

§  Database appliance, big data and cloud enablement

Cloud database administration, database migration and support, ERP/database migration to cloud services, and in-memory database administration. 

Server Management

To achieve the short or long run business goals without any disruption, you need a high-availability server facility to support your critical business applications. With multiple options to choose from, Synesis IT Server Management services deliver what you need to operate successfully. We optimize the service in a way so that your server runs without any disruption as well as being updated with the most current software and service. Our technical team arranges your servers with 24*7 constant support and we are here to take that responsibility off your shoulders.

Proactive Monitoring

§  24×7 monitoring and management of server hardware, operating system, and customer URLs.

§  Monitors CPU, memory and disk utilization.

§  Monitors services such as HTTP, SMTP, IMAP, DNS, LDAP etc.

§  Windows server monitoring.

§  Backup log Monitoring.

Fault Management

§  Identify service response time degradation.

§  Ticketing and reporting.

§  Automatically execute self-healing scripts/ programs when a fault occurs.

§  Monitor, record, classify and resolve OS problems.

Performance Management

§  View active processes and installed software details.

§  Identifies servers running on low disk space.

§  Exclusive dashboard reports for Active Directory, Exchange and MS-SQL.

§  SLA availability dashboards for servers.

§  Scheduled reports delivery.

§  Complete Management of Web servers and critical Web services.

§  Incident management, system administration, and change management technical support.

Infrastructure Management System

Continuous development and unsacrificed opportunities are untold wish list for all IT infrastructure. Nowadays every organization seeks a digital platform with full of expectations for IT infrastructure to be robust and capable enough to incorporate changes in technology upgrades. The ability to quickly adapt to new changes while attaining any organization vision becomes the top priority. Automation and open compute is the prime concern to attain maximum returns on critical and major IT investments.

Synesis IT works with proper understanding to clients current and future requirements to tailor IT infrastructure. Through a continuous and consultative way, we will designs every process to reveal the best of you. Our expertise apprehends you in such services:

§  Compute services such as fine-tuning and transformation through server monitoring and management, server and desktop virtualization, storage and backup management, and data center services.

§  Network services include design and architecture, implementation, and management services through network operation centers, LAN and WAN monitoring and management, and voice management.

§  Collaboration and unified communication offerings include design and architecture, deployment, and management solutions, enterprise mobility, Microsoft Lync, and documentation/knowledge management.

§  Professional services include design and architecture, infrastructure assessment, consolidation and migration, standardization, optimization, capacity planning, and disaster recovery solutions.

§  Cloud computing services include cloud assessment and consulting, cloud infrastructure management, and Microsoft gold partner services.

§  Our expertise at this sector enables customers to design, provision and maintain IT infrastructure with minimal total cost of operations (TCO) and generate maximum business impact.