Banglalink Health Link 789

With Healthlink 789 of Banglalink, Banglalink userwill be able to get helpregarding the health-related issues. Just by Dialing 789 you will be able to connect the medical helplineof Healthlink service where you can directly consult with a expert MBBS doctorswho are specially trained to provide health issue related consultancy over phone.

Highlights of the Service:
  • You will receive professional medical consultancy, health care information and 24/7 dedicated health counseling.
  • Charge: BDT 5/min(10 seconds pulse applicable). VAT, SD & SC applicable.
  • You can also avail daily health tips


Service Type: IVR & SMS

Subscription Request:
Banglalink users can subscribe the service through SMS, IVR and USSD.
  • IVR: Banglalink user can talk to a doctor directly by dialing 789. By following the IVR instruction they can also avail daily health tips on SMS
  • SMS: Banglalink user can also get the health tips service by sending SMS. Format is given below


Category Service Name Keyword Short Code USSD
SMS Tips Daily Health Tips START DHT *789*4*6*1*1#
Diabetic Tips START DBT *789*4*6*2*1#
Quit Smoking START QS *789*4*6*3*1#
Child Vaccination Program START CVP *789*4*6*4*1#


USSD: Subscribers can also avail the SMS services through USSD by dialing *789# .

IVR Service Subscription fee: BDT 15.00+VAT+SD+SC (with auto-renewal and without auto-renewal) for 20 minutes of IVR Browsing with 7 days' of IVR minutes validity.

IVR Service Change: BDT 5.00+VAT+SD+SC per minute.
How to Access IVR Service: To access, user need to dial 789. If user wants to get counselling regarding health issues then user have to press mentioned digit/number. User also can avail other subscription based mental health related SMS tips service as per the IVR Instruction.

SMS Service Subscription fee: BDT 2.00+SD+VAT/SMS (with auto-renewal).

Un-subscription Request
Category Service Name Keyword Short Code USSD
SMS Tips Daily Health Tips START DHT *789*4*6*1*2#
Diabetic Tips START DBT *789*4*6*2*2#
Quit Smoking START QS *789*4*6*3*2#
Child Vaccination Program START CVP *789*4*6*4*2#
  • USSD: Subscribers can unsubscribe the service by dialing USSD code.
  • STOP ALL: Subscribers can unsubscribe all the SMS and IVR service by sending STOP ALL keyword to 789.


Tariff Plan:


Call Center ervice:
Particular Charge
Per minutes chargefor Counseling Without VAT 5.00


SMS Service:
Particular Charge
SMS Subscription Fee (BDT) Without VAT 2:00
Subscription Fee (BDT) With SD + VAT + SD + SC 2.44
Validity (Day) 1


Help & support:
  • Email: vassupport@synesisit.com.bd
  • Helpline number for customers: +8801922101141
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